We asked Frank at Vico Maritimt Elektronikksenter what is most important for their company in a partnership with us at Jotron.

– Rules must be followed and can have significant consequences if not adhered to, Sande mentions as an important anchor in the collaboration.

For Vico, it counts a lot to have a partner who keeps an eye on new regulations and rules and follows these with products
launched before the relevant regulations come into effect.

24/7 service worldwide

Vico is a supplier of maritime electronics located in Avaldsnes, Norway.  In Vico, we meet a strong team of 20 experienced employees.

They operate with 24/7 service and currently perform installations and services worldwide. Therefore, it is important to have a large stock of communication and navigation equipment on hand.

– When new products are in the pipeline, we are informed about it in advance. Customer meetings are an important platform for showcasing new products, regulations, tips, and ideas for us and our customer base. We are presented with product series and regulations, often as physical visits here at our location. We greatly appreciate that.

“There is incredibly good logistics with components for different products, which minimizes delays and delivery problems to other actors. There is incredibly good logistics with components
for different products, which minimizes delays and delivery problems to other actors.

Frank sande sande sande sande

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Make safety easy to offer

Safety means a lot for a good collaboration in maritime waters.

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– If a fault is found, we experience that the entire series or the specific component that does not meet the desired quality is recalled. It is replaced with new products for the end customer. This, in turn, helps to increase safety, which is easy to offer for us as a dealer, emphasizes Sande.

What makes the collaboration valuable for you?

– Particularly good quality products that are in stock at Jotron for quick delivery, and clear lines as a supplier, dealer, and end customer.

At Jotron, we are committed to “Safe Journey”, and doing what we can to obtain the products and solutions. How do you notice this?

– There is incredibly good logistics with components for different products, which minimizes delays and delivery problems to other actors, says Frank, who believes it provides a good foundation for providing excellent customer service in the next stage for the company in Avaldsnes.

“Plain and simple”

What is important for you in the relationship with us as a supplier?

– Being able to have a supplier with quality products, good terms, and easy access to support, plain and simple. We have been asked for input on some products, with our wishes as a dealer for potential improvements. Vico believes this has value for the collaboration, to
be involved and listened to.

“There is incredibly good logistics with components “There is incredibly good logistics with components
for different products, which minimizes delays and delivery problems to other actors.”
for different products, which minimizes delays and delivery problems to other actors.” “There is incredibly good logistics with components.

Frank Sande

Service Support Vico

What do we at Jotron mean to you - in short?

– It provides us with peace of mind to have equipment made with high quality to handle safety and emergencies.