Sharing core values often forms the foundation of a partnership and plays a crucial role in its long-term success and fulfillment. Our partner Japan Radio Company (JRC) focus on developing the best maritime products with high performance and superior quality.
What makes the partnership with Jotron valuable to you, Alberto Olmos, General Manager at JRC Iberia in Madrid, Spain?
- We specialize in the design and manufacture of products that meet industry needs, and Jotron complements our product portfolio nicely. When we come to new products and solutions, we are close to our customers and focus on exceeding their needs. Jotron’s maritime product portfolio complies with regulations to all extents and gives us and our customers peace of mind.
In compliance with new safety regulations
Jotron is committed to “Safe Journey”, doing the utmost to be at the forefront of technology. Alberto Olmos, meeting industry needs is also one of JRC’s core values, what is important in your market regarding the knowledge of regulations and requirements for products?
- New and enhanced safety requirements in the maritime market are constantly evolving. JRC must ensure that vessels are prepared for future needs and business models. Jotron is a key player in maritime safety worldwide. It is well known and renowned by international seafarers and shipping companies.
- Jotron speaks the high seas maritime language just as we do.
Alberto Olmos
The right products at the right time
Making sure products are always available for our customers is essential, how do you think we are supporting you with product and solution delivery?
- Product quality and the ability to supply the right products at the right time are crucial. Deliveries from Jotron are trustable and their products are reliable, Olmost continues.
JRC has a distributor and dealer network spanning over 200 locations, ensuring customer service needs are addressed efficiently around the clock. This naturally places high demands on your suppliers. What elements of our supplier relationship are most important to you?
Long-term relations and product quality trustability is what we value the most in Jotron as a partner and a supplier. I will describe Jotron as a trusted partner with whom we have done business for many decades. For us, Jotron means peace of mind and reliability, Olmos concludes.
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Online training courses
Throughout your long-term partnership with Jotron, can you provide examples of how values are added to your products and customers?
- We add value by supplying Jotron training courses and certifications to engineers of our sales and service network. Online training courses are much valued by our distributors as they save time and money while engineers get top quality content.
JRC has largely increased sales results in the past years, what are the major actions taken to accomplish this success?
- By recruiting partners, we have been able to expand our service all over the world. Our partners benefit from the insights of our global network of technical experts, with access to training courses and educational programs. Training has been central to the sales success we have experienced in the last couple of years. Matching training with specific promotions of Jotron products is a good way to spread the brand among our network of dealers and distributors.
Jose Tupac is our key account manager for JRC Iberia:
- Throughout our long-standing partnership, we have shared invaluable experiences and insights to support the safety and security of navigation for all vessels.
Jose
AMS
About JRC Iberia
With a history of over a century, JRC is one of the oldest marine electronics companies in the industry
Innovation, flexibility and dedication are deeply embedded in their business
JRC has a distributor and dealer network of more than 200 locations
JRC tackle your service needs in the most efficient way 24 hours per day, 7 days a week
More than 750 class-approved engineers are ready to assist and minimize your downtime
